I probably wouldn't go back here. This place was way expensive for burgers that weren't good. They weren't seasoned, tasted like the grill. For two burgers, a regular fry, two large drinks, and a kids meal was $42. I'd only go back for the freestyle machines
Eat here frequently, the service has always been kinda slack, unprofessional employees, just nothing great. Came in tonight and waited 30 mins for an order wings. Everyone else at my table was done eating by the time they came. When asked about them 20 mins after they were ordered, the level of ignorance of a response I got was beyond me. Without checking on the order or anything was just told wings take longer to cook. I always wonder why there never seems to be many people in here, guess I know why now. Do yourself a favor and go elsewhere.
Would have given 5 stars if the truffle mushroom Swiss didn't have canned mushrooms on it, but for the price I guess maybe they don't have a choice but to buy canned mushrooms, service was great though. Also if you own one of these little franchises like moes or smashburger or whatever do yourself and everyone else a favor and get rid of the freestyle coke machines, replace them with the old school coke soda fountains.
THEY DIDNT GIVE ALL THE FOOD!! My wife picked up burgers and fries from Smashburger. Call them and it’s Oh sorry we forgot, come get it. Well we’re the other side of town and it’s rush hour. 15-20 minutes. I’m hungry so I drive back there. I ask for a fresh burger and some fresh fries cause the others will be cold when I get home. The answer? No fresh fries unless I go home and get the old ones. I made them call the owner and he said the same thing. ARROGANT JERKS. I WILL NEVER GO BACK THERE!!!!!!
Drove 5 miles to pick up order, was given the order and drove home. A $10 hamburger was not with the order, fries were cold and when we called they just said “sorry.” Furious, drove back to get replacement burger and they wouldn’t even give fresh fries. No one cared and one of the cooks came out from kitchen and intimidated my husband. Horrible experience. Never again.
The food was great and fresh! I didn't have to wait too long to get my food and was able to order immediately upon walking in. The man who took my order was nice. Overall, it was a great first experience and I would definitely go back.
It's good for what it is. They aren't going to win any awards but they are a solid Tuesday night burger. You want a really good burger after work and don't feel like sitting down? This place is for you. You're on a expedition to find the best burger even just around the Charleston area? Probably not for you.