Shogun Restaurant

I love the quality of their food.

I just want to let it be known that it was a horrible service. I understand as a store manager of a restaurant that policies are made to be followed but the way they treated us was very uncomfortable to even eat. The issue was that my friend order a beer and didn’t have a physical ID but we did have a picture of his passport which states that he is old enough to consume alcohol. I order my beers and yes he did drink out of them and ever since every server on the floor was watching us. We were just trying to have a good time for lunch but instead we were being watched the whole time. Policie states that you have to be 21 and older to consume alcohol not that you need a physical ID to order. Towards the end of my meal I order a wine and just because he had a sip of it they came and took it away from my hand because he tried it. I had to ask the “manager” to remove the wine from the check because they weren’t going to. I just want to let this be known because it’s not fair that people can have a good lunch just for not having physical ID.

Been here multiple times always great recently the last three times I have walk-in for a party of 2 between 545-630 I have literally been told no walk-ins at capacity. You close at 10pm. That is 3.5 to 4 hours prior to closing that is absolutely ridiculous. With your new competitor Benhianna just across that get people in as quick as 30 to 45 mins. You could think you'd try harder.

Cyril is the best chef ever! All the staff is great but Cyril and Roy are the best. See you guys this weekend!

Our chef was a little messy but my experience was great all the same. It must be his "style."

server was rude and acted like I was the biggest Karen in the world when I asked for a new dish because there was eggshell mixed throughout my udon. I got my new dish practically as my table was finished, which was a whole half hour later. otherwise, the food was okay and the front desk was nice.