Sbarro

Unacceptable, service was poor at pickup. I made online order for latest 7:45pm pickup, and got there to find it had been there for hours. None of the employees knew whose it was, and management refused to remake, or remedy anything. I wanted the freshest possible pizza for my coworkers, but had sincerely apologize for this leftover-style pizza

I like Sbarro’s pizza, but every single one of the employees are rude and disrespectful. Most of the time the roasted potatoes and the pizza are burnt. It’s like any of the employee don’t want to work at all or put in any effort that is required at the work place.

Order food from here today was so happy with the food and service!!!! Amy and jereme were the two assisting me and they were very helpful and kind even with it being full on lunch rush! And that's hard to find now a days

We haven’t been in the NWA mall in several years. We were pleasantly surprised at Sbarro. The cleanliness and presentation is what drew us to this restaurant. Not to mention the ladies behind the counter being so kind and friendly. We ordered the cheese pizza, Cesar salad and the tomato cucumber salads. Everything was fresh and so tasty! Highly recommended!

We got there around 11 am, saw a 3 trades of pizza ready, the lady was busy on phone, came and said it wasn't ready. I was only wanting to order 1 slice. We waited around 20 mins, she did get more stuff out, other customers standing around waiting and no one has been helped. Why say open at 10am or 11am and not be ready to serve customers? We decided to not order as it seems too much of a hassle for the workers.

Terrible service at this location. Normally Sbarro is spectacular. DO NOT ORDER full sized pizzas. They don't have the ingredients to actually make them, they just have slices, but their website will let you order it. They will attempt to fashion a weird pizza out of breadstick dough and pasta sauce but it is not what you are thinking. This happened to me, I reached out to management and they have ignored me.

Had perfect service today and also watched the young man working simply excel at people skills. He was kind and polite. I'll be back!