Sarku Japan

Placed a large order for chicken, shrimp & noodles. Food was awful & inedible—super salty & chicken was more like minced meat. Vegetables were barely cooked through. It tasted like all they used for seasoning was soy sauce packed with so much salt, rather than teriyaki sauce. Worse food compared to all other Sarku locations. Will not be ordering here ever again!

I've visited this same location many times, but I haven't been there in a couple of years. I went today 4/30/24 and was highly disappointed in the chicken pieces!!! They used to give you bigger pieces of chicken, but now they chop the bigger pieces into smaller pieces, in order to entice you to order extra chicken at a rate of $2.00 more. Ri-dic-u-lous!!!! #thoseforeignersain'tloyal!😳

Manager took my order incorrectly then accused me of lying when I called out his error. This man is a tryant and has no respect for customers. He continually argued his point in front of other customers and never once apologized. I had to finally end the back and forth by shutting the situation down. I honestly believe this man has an issue with women. He was insulted that I challenged him and refused to take ownership. I will never give my business to this bootleg Asian fast food establishment again.

Es muy buena la comida

This is the one place which has never disappointed me. Always good quality, good portions and tasty. This is my go to safe food place thus far, keeping fingers crossed.

They are sooo rude. They have such attitudes it’s so annoying. From ordering your food to the chefs. I asked the chef can he get chicken from another part of the pile of chicken bc he dropped shrimp right next to the chicken he was about to grab for me, and I’m allergic. He gave me the worst look and rudely put the chicken on my plate and walked off. I wasn’t rude or anything I just asked if he could grab it from the top since I’m allergic! What the hell is wrong with them??

We ordered a chicken bento box. My son doesn’t like rice. I told the gentleman at the counter no rice, please. He rudely snapped back at me so you just want chicken plain? No vegetables or sushi or dumplings? I politely replied he wanted the full bento box but just no rice. His rude response was so what do you want?!? I patiently repeated everything the bento box comes with except rice. His response was again “so just chicken”. Finally got that cleared. Then I ordered a California roll. His response was “there is already California roll in the bento box”. Yes- I know that. I patiently tell him the bento box is for my son and the California roll is for me. Meanwhile the line to order behind me is growing. In the end, the food was just meh. I guess they don’t have to try since they are in a busy mall food court, but still!

I placed an online order only to receive half of what I paid for. I ordered Beef and shrimp which the recipe clearly said that. When I got home all I recieved was a plate full of rice very little and I mean very little beef and veggies, no shrimps at all. This was shameful, to me it did not seem to be a mistake. I say this because I had rewards points that allowed me to get a free teriyaki chicken with an additional $5.00 off my meal. Did they not think I deserved this deal, I ordered at this location enough to deserve all the rewards that are afforded to me. Shame on you for treating your customers this way. Check your food before leaving if you ordered online because I didn't.

The food has not taste. The fried rice is rice with soy sauce and it cost an additional 50 cents. Not worth $15.00 for a bento meal and a drink. Skip this place.

hot, delicious Japanese food is awesome for lunch and dinner. on my second visit, I will return again.

They did not fix the correct plate I ordered chicken shrimp vegetable and rice they forgot the vegetables when I reminded them they threw my vegetables on the plate which was not the entire amount you get. Never again will I visit this location.

Very friendly, food was not so good. The atmosphere was loud and unsettling, could hear tables from the other end of the restaurant having conversations.

Qué pasó con este lugar? Era bueno antes. Todo el tiempo compraba la comida aquí pero las últimas veces fue muy mal. Su arroz frito solo tiene salsa de soya. No tiene vegetables ni huevo. Sus vegetales mixtos que sirven aparte solo vienen con col. La limonada sabe a agua. La calidad de su comida bajo demasiado. Antes, este lugar fue un 10 pero ahora ni merece 1.