Wonderful staff and great and tasty food. Food taste is always consistent regardless what day or time you dine.
While the food at Sansotei is undeniably delicious, I have to express my disappointment with the water quality. On multiple occasions, I've noticed that the water served tastes unpleasant, almost like it hasn't been properly filtered or the glasses weren't adequately cleaned. This aspect really detracts from the overall dining experience. However, if you can overlook the water issue, the ramen, and the gyoza, here is truly outstanding, with flavors that keep me coming back for more. I hope the management takes steps to address this concern because it would greatly enhance the dining experience for all patrons.
Dietary restrictions: The Tonkotsu black is where it is at. My wife got that and it was very tasty. I had the spicy Tantan and it was good but wish it was spicier. The servers were great and attentive. The location is really small and was very cold. This location had pork and vegetarian options but no chicken. The website doesn’t clearly mark which location has what options from the menu page. I realize now that the individual promo picture had location details.
FAILED TO TAKE ALLERGY PRECAUTIONS!! After confirming several times about an egg allergy and requesting ramen without any egg in it, they proceeded to serve me ramen with thin noodles that had egg in them. I only noticed after I had given my baby some, who is allergic, because my husbands ramen had the thick noodles (that was eggless), as we both requested. This is so incredibly dangerous. If my husband had not also been with me I would have not known they gave me the wrong type and my baby would have eaten more. This is life threatening and so negligent and careless on their part. We also received a meek "sorry" and a bunch of blank worried stares and an attempt to remake the ramen without acknowledging the severity of the error. Why would I continue eating? This isn't a dietary preference. It is an ALLERGY.
Good food and excellent service.