Sainsbury's Café

I come to this cafe frequently and have no problem. Employees are decent and food is decent. However, today I came a bit later than usual (5pm ish) which means there was about 1-2 hours left until the closing time. At 6pm, there was only me and someone else with their children left. The employees were getting ready to go. WHILST we were sat in the cafe - the employees switched off all the lights and left us in the complete dark. Zero warning, zero announcement. The employees left us in the PITCH BLACK. Bear in mind, there were children there too who were absolutely confused and terrified as to what was going on.

Friendly staff

Breakfast was OK but pre buttered toast is a big no no for me. The butter had melted in and so the toast was soggy and cold. If I ever go again I'll request no butter and take my own. The service at the counter was polite but extraordinarily slow. Waited at the counter for 15 minutes (after ordering) for drinks to be made. Then waited at the table for another 40 minutes for food to come. I felt sorry for the counter staff - they were very new, young and had too much to juggle.

Easily the worst café in the area. The poor staff are abandoned by management to leave them lone working doing the order taking, in and out of the kitchen, chasing orders for customer’s that have sat waiting eons for their food, making the drinks…it’s absolutely useless trying to get anything here in a decent time. Once upon a time Sainsbury’s were the flag bearer for standards - now they’re quite the opposite and the worst. Kid-friendliness: Usual kiddies menu of nuggets etc. Wheelchair accessibility: Lift

What a let down had lunch today orderd cheese jacket no lettuce got a small potato table spoon of cheese extra charge if you want butter half a bowl of lettuce what a let down potatoe was black very disappointed

Worst place ever. No trays. No sandwiches. All drinks on tap out of order and noedium cups. Long wait to be served. There was me, my daughter and 2 grandchildren. Fish and chips twice and lasagne? Nope haven't got! Ended up having scampi chips peas (peas un eatable) veg burger. Grandaugter wanted chips with her pizza but wasn't allowed. Carrots and more horrid peas. I went for a 3 fishfinger sandwich. Yuk!! Fish was black, bread crusts hard as iron. Oh and before got the food, an impossibly long time to wait. Annoying that I then went and paid over £100 on groceries!!

Food not too bad at all, but service really bad. Most unpleasant, unhelpful member of staff who served me.

Ordered two all day breakfasts this morning ( a treat for my husband and I ) we haven’t had breakfast out for over three years, very disappointed ☹️ the sausages were black not dark brown or any other colour, black, I asked the lady if they had any sausages that were not burned she replied that they were not burnt but well done Black to anybody else) and that they were all like that ?? Neither my husband or I could eat them as they were cremated. Very disappointed with the breakfast