Safeway

This store (Lee Highway/ West Falls Church Shopping Center) has made it their business to overcharge the customer at every turn. I purchased a medium size container of seafood salad at the deli counter. I told the clerk I wanted a pound. The price read $8.49/lb. The deli scale tag read $8.99/lb. I caught the error as I was standing at the counter and the clerk turned to a different scale, weighed it and this scale printed the correct price. Two other times, I caught the error as I was at checkout. Other items that are priced wrong in the past have been wine, produce, meat, etc. My advice is to always use the self checkout and pay extra attention to items you know that are weighted or on “sale.”

Great service. Hands down the best selection of pint sized ice creams ANYWHERE. Nice discounts as well.

All Safeways I've ever been to have what I need at good prices and with friendly staff.

Purchased crablegs last night from the seafood counter. Had them seasoned and steamed in store. Got home, and when I opened the bag, there was a strong ammonia smell. The crabs and inside the bag reeked of chemicals. I'm not sure if they were trying to kill us on purpose or whether the bags or steamer was recently cleaned and someone made a mistake. Ammonia is a distinct smell that is undeniable. Needless to say, I stopped eating and will never patronize this location again.

Please make Ms. Velma your GM. She is the ONLY thing good about this lacation. Or at least give her a huge raise.

Awful customer service. There are always people standing around talking but when you need help at the self check out line.... no one seems to be available. The cashiers look miserable and never greet you with a "hello", not even a smile.