Rocky Mountain Chocolate Factory

This place has a very consistent TERRIBLE customer service; this was the first store in the RGV and kudos! since it opened I have been a client; kudos for the consistent TERRIBLE customer service; it's always like you get your wallet measured to see if you "can afford" their chocolates. The only reason that I keep coming and the only reason why the one star is because of the product; the product is good and I am sure the founder doesn't condone the TERRIBLE service; also, today I was not offered a bag; I am guessing bidenomics doesn't stipulate providing bags for clients. And yes I am a real client this is not spam - I was there at 1:27PM 2/25/2024 employee Jeanette S. and check No. 0425850. By the way, I was reading prior reviews about clients' frustrations with your mask requirements and even at that you FAILED; probably by now you realized that masks DO NOT work for SARS prevention ( I can provide the medical literature for that). Thanks again for the TERRIBLE customer service - keep it up.

Love the apples and chocolate variety. But prices on some chocolates are a bit on the high side. Husband loves the chocolate soda! Has a sugar free section. Dietary restrictions: Sugar free

My favorite apples! So yummy every time!

Todo muy rico, sobre todo en días fríos o lluviosos.

I went the day before Valentine’s Day. I was really surprised how small the apples have become. Even the girl that was helping me said they were small. The prices are the same though. I bought 1 apple and 4 turtles paid $34!