Make sure your order is correct and it's what you ordered
Owner not at all friendly just wants your money . He really acts like he doesn't have time for anyone. Some staff is unprofessional as well. Can't wait till Bernie water ice is open.
The guy messed up pretty much our entire order. Ordered 3 things he messed up 2 of those. It was packed so obviously we weren't gonna sit there and wait with ravenous customers ahead and behind us....oh well, first Ritas visit of the season and they screwed the pooch kinda hard on this one.
Fast and friendly service
If Rita’s is looking for someone to show/train other Rita’s how it’s done this Rita’s is it. Chris(manager) is amazing. If you have a flavor that’s not on the list, he’ll make it. If it’s not in stock, he’ll go get it from another Rita’s, even if you tell him not to worry about it. The online list of flavors is on the website faithfully everyday which is nice because I don’t have to call and bug them. Always clean, napkins stocked, trash empty, and plenty of workers to take your order. You can’t go wrong with this Rita’s. Customer service is beyond. Thank you for all you do Chris! We appreciate it!
The prices are way too high! A small Gelato and a baby cup (asked for half the amount) with sprinkles was $9.45!
Can't resist this place when I am in Delaware
I visited this Rita's today and had a good experience. The young lady that served us was polite and didn't get frustrated or impatient when we wanted to change our order. The gelatis were good. No complaints