Rita's Italian Ice & Frozen Custard

Came tonight at 6:40 PM. They close at 8 PM. Open light was on. Lights were all on. No one was working. Waited 10 minutes, assuming they may be in the restroom. No one returned. I’ve had a series of bad experiences here. Go to one of the other locations in the area, as I had to tonight.

Dixie cups. Rude staff. Rita's has changed

I remember this being just as good as every other Rita’s, but the generic cup, uncomfortably tiny coffee straws, and general lack of the expected Rita’s deliciousness made this one a disappointment. The portion sizes are way less than they should be, too

They used to have sugar free choices, now they never do. It’s a good option for diabetics or those just wishing to consume less sugar. I sent a letter to corporate and still no sugar free selections on menu.

I really liked the ice cream!

This was the worst customer experience i've had at a Rita's. We arrived to a young lady who asked if we ordered anything online. We said no and she said rudely, "We are closed". In reply, we said there was still 10 min before 9 and she replied by saying something under he breath and slammed the window shut. I don't know whose decision it was to hire her, but this child needs to learn some manners. Very disappointed.