Red Robin Gourmet Burgers and Brews

Great burger and great prices

Service was not great, never received fries for our table of 4 while multiple other tables did. Never was prompted or asked. There was also a hair in my food and thankfully was remade but as a server myself, I kinda expected better service. Food was good but even splitting checks was an issue.

Don’t use the duck machine, broken and steals your money. Other than that, food is top tier. Nicely decorated.

Food was sub par but staff was great.

It was alright, I love Red Robins, but this was my first time being disappointed with a Red Robin. The service was EXTREMELY slow. They sat us relatively fast at a table but didn't actually get our drinks until 10 minutes of us sitting had passed. Once our waitress got our drink order, we waited about another 7-10 minutes for the water to come, and then she took our order after leaving for another table. The wait for the food was alright, so I was excited to finally get my Bleu ribbon with garlic fries until I realized she gave me garlic broccoli instead . I don't know how she mixed that up, but I guess it was for a good laugh. Once we asked for our checks after we ate, we waited for another 5-8 minutes with our cards on the table while we saw our waitress talking wasting even more time. So for this place, I would say the food is always delicious as any Red Robin, but I think they may be understaffed, which leads to long wait times. I would recommend John R location for faster service.