Red Robin Gourmet Burgers and Brews

Today, we decided to do something as a family and between our work schedules and kid schedules, it’s been forever since we’ve been able to go out for dinner. Tonight, we finally were able to go out as a family. We have 1 year old twins, and we never really take them to restaurants because it can be challenging, but tonight we put that aside and went to Red Robin. We ordered our food and sat playing peek a boo with our babies. A lady, came over to us and very meanly stated She didn’t like babies and said us bringing them out and her sitting by us was giving her anxiety. I was frozen, didn’t know what to say back to her. She then went and sat back down and proceeding to say “Can you shut your babies up?” When they would mumble or scream or laugh. I went and asked to be moved and was holding tears back when I told the door guys what just happened, then the manager came and spoke to me and made me feel better by telling me she would handle it and they had every right to enjoy family night with us. They moved the lady to a side room away from us and were so accepting and polite, it made me feel much better. Our waitress Cheyenne was also coming over and telling us how sorry she was and it really turned the whole feeling for us around. Thank you, to our amazing waitress, the two guys who got the manager and convinced us not to leave and the amazing manager who made tonight special for us. I cannot tell you enough how grateful I am for you all!

We had a great date night at Red Robin last night! We got very lucky to have Josiah serving us. He was funny, kind, attentive, and very fast. It's so rare to get friendly customer service like that nowadays. We were first time guests, so a manager came to our table with hot steak fries to try. That was a nice touch! We ordered a couple of the twisted sunset lemonades, which were delicious and smooth. The burgers were hot and tasty and the bottomless sides came out hot and fresh every time. We loved the ambiance in the bar area. Overall, the vibes were great the food was delicious, and Josiah's customer service made our night! We will be back.

Although our visit was somewhat less than perfect, we have never had a waiter and manager go so out of their way on an absolutely busy night (HoCo) to try to make up for the imperfections. Our visit, dinner and service ended the way we had hoped (pleasant and enjoyable) and look forward to our next visit. You are both to be commended for how much it showed you cared not only about trying to satisfy us, but you also the respect you each have for your positions and Red Robin. We applaud you both..Thank you!

We were there at 4:30 on 10/11 and was told it would be a 20 minute or more wait. There were many tables empty. The host mumbled a reason why but we couldn’t understand what he said. We went elsewhere. We thought getting there at 4:30 was early enough to beat the rush.

I love the bottomless fries with campfire sauce.

First timer here !! Such an amazing environment and great music !! Miranda was absolutely amazing, great customer service and made my first time such a fun experience.

Lots of choices for our food allergies and restrictions!! So happy we went there!! 💗

Great for a quick pizza while charging your car next door. Friendly staff and fast service.

Arrived and was told there was a 10-15 minute wait, more than a half hour went by and still hadn't hear any thing and when we went up to ask how much longer he couldn't give us a time and said it would probably be best to find somewhere else to eat. Definitely not the way they should have handled that.

Service was prompt and friendly. Good food and, with the app special, reasonably priced.