Red Lobster

Don’t recommend getting food here. Firstly, our food took a very long time to get out to us, plus, the crab legs weren’t warm at all and cold. The steak also was extremely undercooked and still wasn’t properly cooked when sent back. The crab legs were sent back and we got warm ones in return. This was all the kitchen’s fault as our waiter did an excellent job.

Always a good experience here. Good food good service. Never had a bad time here.

So today we decided to take the 40 minute drive to red lobster in Lansing Mi. This was the worst experience in my 50 years of loving Red Lobster! Jen our waitress was rude; and just horrible. The food was terrible as well. Had to get up to get our own containers and bags; and asking twice got a sweet and low for my ice tea; I had to go to the bar to get one. We never got any refills on drinks or even asked; same if the food was good; never asked. My stuffed salmon tasted like it had cleaning product on it. The broccoli was like mush and even my salad was rotten. Had to. Ask 3 times to get a sauce for my shrimp. And there was barely anyone in the restaurant! No manager there; and the gal up front was just playing on her home! The only nice person was the bartender who got us our bag and to go box and my sweat and low. And she was 3 times the age of the waitstaff. What a horrible experience. The worst one in my life at any restaurant I have ever visited hands down.

**update 04/24 - Had a difficult visit yesterday. Cleanliness is the issue. The carpet was strewn with detritus, our table had two big smears of grossness, the wall adjacent to the table was just covered with splotches of who-knows-what, the little biscuit plates might not have been washed at all with crumbs and grease on them, my drink glass was visibly dirty - and you could feel a good layer of greasy muck on it, even the windows were dirty. Our server did a good job, though she really should've noticed the unclean plates and such. I would've talked to the manager lady about all the dirt, but she didn't stop by our table. Oh, and my fried fish wasn't cooked well - rubbery/chewy instead of flaky. **Original review - Hey, it's Red Lobster. This one is pretty clean. Never had a problem with service at this location. They get super busy, but they have way more tables than parking spaces, so go ahead and park by JoAnn Fabric - they might still be able to seat you without a wait. During this visit, our biscuits were slightly underdone, but my daughter loved her steak and my shrimp. Like I said, it's Red Lobster. You should know what to expect as far as food goes. If I was smart and had a larger disposable income, I would just get the crab legs every time; king if they have them. Mmmm.

The food here sucks. do not order the shrimp as it now comes with the tails on everything. I asked about this and was told it is now how it comes. salmon portions are cut in half and still charging the same price. it took over 10 minutes to just get waters. there are kids screaming and yelling like it's a McDonald's play place. what happened to this place. it is no longer a good place.