Raising Cane's Chicken Fingers

Canes is our #1 restaurant! The service is always fast and food is perfect every time - and we got a lot. The chicken is moist but not greasy and Cain's sauce is out of that world. I am not a fan of Cole slaw in general - so nothing against theirs - you have the option to substitute the slaw for a second bread.

Canes is a favorite choice of my children, we’re frequent drive through customers. I’ve noticed lately the fries are hit or miss. The fries have become more miss than hit unfortunately, cold inedible, and disappointing. We order the largest combo, with extra toast and extra fries. Yesterday’s order was terrible. I usually don’t complain, but I’m not a fan of wasting money. Today we were in the area picking up a target order, I figured I’d go in and ask to speak to management to make things right. I did discard my receipt, though I displayed my transaction with the date, location and store information, but apparently that’s frowned upon. I spoke with “Kenzie”, a manger who lacks managerial skills, customer service and overall compassion. She treated me poorly, and offered a condescending resolution of french fries, yet we almost spent $30.00, every visit. No receipt no justice I suppose. I would’ve bought another combo on the spot if she’d at least apologize. With the disappointing exchange, my children and I simply left. I could not support this business today.