Rachels Mediterranean Grill

I have never had a negative experience at this restaurant until today when I had a horrible experience at this location. Food is always great. I came in on 11/2/24 at about 12:50pm & as soon as my boyfriend and I walked in you could tell the employees were miserable. We ordered our food for dine in & I forgot to ask for a top and Greek dressing on my food so I went up two different times … first time I asked who I believe was the manager for a few tops when I asked her she just looked at me with a blank stare and gave me one top. Second time I went up & when this big woman with an attitude looked at me I said hi can I have some Greek dressing she rolled her eyes and looked at the gentleman who she was conversating with and said “can you get her some Greek dressing” I was astonished and pissed. With my mom just passing away she’s lucky I didn’t knock all of her teeth out of her mouth: she’s going to catch somebody on the wrong day with that attitude and things will not be looking good for her. I will not be back to this restaurant while she’s employed here. I will waste the gas to go a little farther. Not good for business. She better be greatful for life and cheer up 🥴

Ordered takeout from this Rachel’s location earlier this week. After the third bite of my food I discovered something in my mouth which turned out to be a hard, jagged, glasslike piece of sharp plastic. Immediately tried calling the location multiple times (with no answer). Tried calling again the next day. Emailed the company, did a contact us form. No response. I’m hoping nobody else had anything in their food but extremely disappointed nobody reached back out to me. Mistakes happen, but this is unsafe and the company appears to be uninterested. Patron with caution.

Overpriced. Fast food style food, service, and atmosphere for sit down restaurant prices. Won’t go here again.

Amazing food and their new lower prices make it even better!

I found myself a new lunch place and I could not be more pleased. Everything is super fresh, veggies are cut daily, and you can really taste the difference. The protein options are top-notch, clean, and perfect for anyone serious about their diet, especially if you’re into bodybuilding like me. I love that I can build my meal exactly how I need it for my macros. After eating here, I always feel energized, not sluggish. If you’re looking for a spot that’s both delicious and supports your fitness goals, this is it. It’s become my go-to for clean, tasty meals on the go!!! 10/10

Love the Greek fries! Great meat and vegetarian options! Quick and fresh!

Been here multiple times everyone has no customer service skills Half the time they will forget your sauce or pitas apparently grilled pitas are just pitas in a tinfoil even tho they’re grilled sometimes just not now George’s hot dogs in Boston has better souvlaki then Rachel’s

Nice place. Food and service was good. Looks fairly new. Clean and tidy.

Don't look in the windows. Someone might call the cops on you because windows are for looking out only

The quality has definitely declined in the past few years. I got a chicken wrap. The pita was dry, completely fell apart, and made a mess. The rice was hard (surprised it wasn't crunchy) and the sauce was tossed on in globs, so you get a big bite of garlic sauce instead of spread out. The best part was after I brought it home and ate, I noticed bootprints on the outside of the bag.

Went to Rachel’s the other day and such rude service with all the team members! The lady that takes your order was extremely nasty “what do you want”!! The girl that made my wrap put like 6 pieces of lettuce on my wrap and the lady that rang us out was extremely rude when I asked to purchase extra dill sauce and when I left I notice she didn’t put it in the bag she rolled her eyes and chucked the sauce in the bag. You pay so much money but get little food - very disappointing!!

the girl at the counter should have been fired, other employee was extremely kind, but the brat working the register was extremely rude and rolled her eyes when we paid, then checked her watch very obviously and kept scoffing at us like we bothered her. seems like a lot of people have had this same experience, so maybe it’s time to make some cuts. loved the food though!

I love this food. Always fresh and the lines are never long.