Queen City Bakery

Great little bakery and they had good coffee. I had to go but the place looks nice enough to sit for a bit and enjoy your meal. Will come back.

Wow! While traveling I stopped into this cute little bakery/coffee shop after reading the positive reviews online. The establishment has a positive vibe European atmosphere. The service, coffee and coffee cake were spot on delicious.

Wonderful spacious local casual cafe in downtown Sioux Falls. Coffee is very good, quiche is amazing. I don’t cake that often but when I had in the past if was wonderful. It has wonderful vibes. It can get busy weekend mornings but you’ll always find a place to sit. Plenty of free parking is in the back so look for parking signs

Although the food & coffee at Queen City is amazing, I’m giving them a 3/5 solely due to customer service. Last fall, I visited with my sister. It was late afternoon on a Saturday, and they weren't busy at all. I was met with a very cold & annoyed barista who treated us like we were nuisances for being there. I tried not to let her poor attitude get to me since everyone has bad days, & I like to give stores second chances. However, I went back again yesterday to grab a coffee & food to-go to celebrate my birthday. I went at 10am on a Saturday, so they were much busier, but the line was moving quickly. The customer service I received was even worse this time. The barista kept asking “what else?” in an annoyed tone every time I added something onto my order, and he spoke to me like I’d personally wronged him. I’m a very easy & forgiving customer. As someone with social anxiety, I always make sure to order quickly & efficiently when there’s long lines, and I always speak kindly & with a smile. To be met with hostility from the baristas on two different occasions makes me question the culture that’s been created at Queen City. Even though the food & decor is terrific, it’s not worth it to feel belittled & talked down to, especially on my own birthday. Based on some of the reviews I’ve read, I’m not the first person to receive this treatment. I seriously hope the managers look into their customer service & do some reflection, because if that’s the only thing keeping customers from returning, it feels like a waste of a good bakery.

Why haven't you been here yet? Why haven't you eaten some of the heavenly creations? Why haven't you supported this amazing family? Why haven't you sat down with a friend over coffee and a souffle and caught up? You need to remedy that soon. Sioux Falls is blessed to have this gem. The best baked goods in town and really it's not even close. Get a box with one of everything. Share with friends. Then go back and do it again.