Cute shorter gal with curly brown hair, sweetest ever! Sushi was amazing as always but service was great! The gal is super knowledgeable and made it a great experience!!
Poor customer service, they were rude. If your looking for some where fast for pick up and any kind of friendliness this is not the place to go.
Love the expansion, always tastes great and staff are super nice.
Called in an order, went to pick it up. White girl with curly long brown hair took my card. Walked into the back... (with my card). Came back out and handed me my card and the receipt for signature. She then tossed my food at me and grabbed my receipt. I asked for it and she stated," You can take them both. We don't need it if there is no tip!" HOW RUDE. I am the person who will tip at least 20% if you have served my table. If I'm picking up a to go order, I generally don't tip. I'm so sick of having people attempt to shame me if I don't tip. If you have put food in a container and THROWN IT AT ME....I'm not going to tip you. Enough said.
Food is always delicious. Beer is cold.
I was in a bit of a sour mood when I came in, but left in a much better state. I had amazing oysters and some of the best unagi ever - - in SPOKANE. Shocking. And the presentation was spectacular. Good service too. Why this place isn’t packed all the time is a mystery. But it means it’s easier to get a table so that makes me happy!
Gave us a sushi order that we didn’t order and still charged us for it. We sent it back and the waitress was extremely rude, will not be going back.
Not great by any standards. Fried California Roll was good. "Lobster sushi" was an absolute joke. You can get better at The Wave of all places. As disappointing as Sushi House on Trent. Spokane has soo much better than this. Glad I tried it. Probably not going to again. Especially now that Umi opened a spot in the Northside
Ordered from uber eats. Took about 35 minutes from order to delivery. Got the food and it looked like it was sitting out for hours. It's sushi, a big no go for me. The rice looked and felt to touch like it was drying out, the ginger strips were dry, and the raw fish looked like it had a sweaty day, definitely was just sitting there for hours then served.
Wonderful food and service!