Purdys Chocolatier

I love Purdys so they're my #1 choice for gifting around North America...and for treating myself! Wheelchair accessibility: Easy wheelchair access

Helpful staff, nice shop.

Oh super loved my visit here....I will be back

Simply the best chocolate in Nanaimo! Staff are ALWAYS helpful, warm, welcoming and friendly. Even during the restrictions of covid.

What a wonderful team at this location! Always pleasant and helpful, even during the challenging times that we’ve all faced recently. I will absolutely be back to this location because of the delicious chocolates and the incredible staff!

Laura from Purdy’s was rly nice and knowledgeable about the chocolate!

I have been a lover of Purdys chocolates for over 30 years, when my husband first gave them to me, and I am probably up there with their best customers. The chocolates are good. But my experience in the Woodgrove Mall location has me questioning as if I want to ever return there again. I stopped in to buy gifts for my sisters when I go home to visit them. My "first" mistake, and I felt it was announced to the whole store that I chose the "display" box, where she promptly returned it to its rightful place. My "second" mistake was attempting to recycle (for myself) boxes from previous visits. I get it with COVID and everything is possibly contaminated with my containers, but we were frowned upon for doing this. People take their shopping bags to grocery stores to reuse, and are allowed to set them on the counter to pack their groceries, like I said I get it with COVID. I asked if they could use them for my order, "no" was the answer so my boxes remained in the bag I brought them in. I also asked for a sample and was answered with another "no". At this point I should have walked out, and I regret not doing just that. But I purchased pre-packaged boxes for my sisters, and also selected some from the display case. I refrained from buying anything for myself. There also was not a great deal of selection. Very limited selection of chocolates, very disappointing in customer service. I will be visiting Rocky Mountain chocolates to purchase some for myself, and maybe more for my sisters too, and we will do a taste test. Purdys you completely failed.

Has no cherries or peanut butter dasies

A staple for thirty years in WoodGrove mall, Purdy's has seen a lot of competitors come and go while maintaining a consistent level of quality.