I feel ripped off: :( I have always liked the ice cream from Purdys until today. My wife and I went to their location at the New Brentwood Mall and we were heading outdoors to enjoy our 2 scoop ice cream, unfortunately my wife's serving was not the same as mine, I wish she had told me before we were heading out so I could go and complain. Compare the 2 cones, both the same 2 scoop on a waffle cone, each about $7.00 dollars. I am always giving honest reviews and as far as this place concerns or any other Purdys for that matter, I am not visiting EVER again. I think this is clearly an employee error and I hope they fix the problem because I feel I paid too much and got two different products that costed me the same price.
I sent my son to grab a simply $25 box of chocolates and when he came in the manager sold him a $45 box of chocolates that I did not ask for. I came back to return them as this was the items I did not want and my son got sold na d that manager did not want to return it. Although it was less than 24 hours of the purchase, box was never open and I had my receipt. Horrible service.
Excellent customer service here! I was greeted as soon as I walked into the shop. Decor is a typical Purdys Chocolatier. Purdys have chocolates without any sugar which is great for people who has diabetes. I like their ice cream bars
Thank you Jayden. I never seen anyone so patient with the chocolate coating u can see/taste how thick the layer is yummm. And how the nuts is covered over the chocolate. It’s the perfect combination.
I love coming here, the workers are so sweet!
busy little store with a decent amount of single specialty chocolates. Friendly and helpful staff.