we booked here for lunch,after 30 min wait for our starters,our mains turned up before we got them,the waitress said "oh I'll go and fetch them",I had to point out I didn't want my food sitting on our table getting cold while we ate our starters,that had obviously been sitting around for god knows how long. I insisted that the mains were cooked again fresh not simply kept hot while we ate our starter,which in fairness they did. We ordered Chicken burgers which frankly were really tough and poor quality,you'd get a better one in Burger King or Nando's,the chips were actually fine,although quite a small portion,but as its a fixed price lunch menu,the portion is probably smaller than normal,I ordered Apple Betty and ice cream which had obviously just been warmed up in the microwave & was bit stodgy and tasteless,with 1 small scoop of ice cream about size of a golf ball. The quality of the food is much lower than Beafeater used to provide,probably in an attempt to keep prices down,personally I'd rather pay a bit more for better quality both of food and service,sadly this is the 2nd time I've had a bad experience here,suffice to say there won't be a 3rd as I won't be going again,there are many better options for not much more money.