I love Potbelly Sandwich Shop. This location did not disappoint! Rather large interior with plenty of seating, everything was pretty spotless. The employees were super friendly and the sandwich was exactly what I expected to be - delicious! Would be more than happy to come back here and to recommend it to others!
The best sandwich place by far! Clean Ingredients, vegan menu options, and vintage food/drink options that are just the cherry on top! ALSO, for anyone eating here with kiddos, I would give an extra star for this little detail they put in:not only are the high chairs and booster seats stocked/clean always but they also provide a few books for the wait times until your food is ready. It’s a vast variety of books so not just for little kids. I thought this was a neat alternative to unhappy children, or screen obsessed children.
1st time trying Potbelly. I was not disappointed
It’s hard to find good chicken salad that isn’t ruined by grapes/nuts or something else, but the chicken salad here is so good! I get it with mayo, lettuce, onion, pickles & hot peppers. Sooo good!
Horrible customer service no greeting. The food is great but this is the second time I’ve came there and feel like these people don’t want to be there. I stood in line for five minutes with no one in front of me. If the employees were busy a simple we will be right with you would have been great.
Woefully understaffed. About 10 people waiting for mobile orders, and the 4 employees are moving as if it were a slow day. No sense of urgency with helping dine in or mobile order customers.
Delicious sandwich! Was my first time eating here and I got the turkey! Basic and classic! Usually I just pick up other people's order but this time,it was MY TIME to eat lol! UPDATE : Ubereats orders are EXTREMELY slowwww waiting for now, they used to have them ready on the shelf,and lord forbid you even ask about it,seems they come off bothered..its not ME complaining,but rather my customers waiting..
Ordered before lunch, got an expected time of 11:38. Walked out at 11:52. Sandwiches are fine, but don't order if you're on any sort of time crunch or at lunch, you're not getting your order on time.
If you haven't been to Potbelly's, what are you waiting for?!! Mmmm tasty sandwiches and much more! Nice, friendly staff. Enjoyed the visit. Parking: Huge location, plenty of spots.
My food was cold and order was placed 10 minutes before I arrived. Asked if sandwich can be heated up they declined and I explained my food was cold and they just stared at me. Lobby was dirty and employees ignored me at register for 5 minutes when the store was completely empty. Jersey mikes is way better and cheaper lol. Horrible customer service.