I saw a guitar there food, but food was bussing 5 stars
The kids working at cox potbelly were very attentive to allergies and preparation. The manager was rude and obnoxious and not pleasant . Behavior not appreciated wrong order put but fault again and again was mine . Anyways paid for the wrong order and tipped the wonderful kids but she needs to learn some mannerisms to talk to customers
Best customer service, best employees, best sandwiches in town!
Lady had a very nasty attitude who was working today , I winded up walking out
On Apple Maps, Google, and DoorDash, this store was marked as being open on 3/31/24 (on Easter). The other Potbelly location was marked as being closed. I placed an expensive DoorDash order with several items, the poor DoorDash driver drove all the way to the store, only to find they were closed. On DoorDash you are able to mark the restaurant as closed on certain days, such as holidays. Now I will have to wait for my money to be refunded, and my family is frustrated because they were expecting food to have arrived. With all the technology available, there is no excuse as to why the owner of the store didn’t mark the store as closed on DoorDash. It was simply negligence and ignorance. I will never eat from Potbelly due to this experience, and I will make sure my friends and family don’t either. Respectfully, it’s not that hard to go onto DoorDash and mark the restaurant as closed.
Horrible customer service. Sandwich’s are mid at best.