Potbelly

Food was great. THEY HAVE THE BEST SERVICE AND FRIENDLIEST STAFF OF ANY PLACE I'VE BEEN.

The sandwich wasn't toasted, although the outer surface of the bread was a little bit. And the cookies were overcooked, which was extra unfortunate since I'd used my birthday perk to get them. I've had much better from other locations, and this was the first time I've been to this one.

Potbelly is basically just a sandwich shop. But with its FRESH quality ingredients, great flavors, affordable pricing AND great service, it should be on your list if you want a nice cozy casual place! While you are here, be sure to try the MIND BLOWING flavors of their pickled hot pepper (the heat level is low)! And I dont mean to throw Subway under the bus since I used to swear by Subway in the past... but after trying Potbelly, you will never go to a subway again. Subways substandard preserved ingredients is really a rip off and Potbelly really costs the same as Subway if you use their 25%-off gift cards always available at Costco/Sams Club/BJs. Only thing I wish Potbelly could improve is add signage for costs of what you are ordering as you create your sandwich. And bigger prints for their options as you order - this is definitely a hurdle for people who are new to the place. This is really a common problem at most fast food places nowadays (why do they think hiding the prices is a good thing?).

I have been visiting this shop for over 7 years about 3 to 5 times each month. The service was very much degraded in between. I had a very good experience in Jan 2024. The sandwiches are a true masterpiece, bursting with flavor and made with high-quality ingredients. The friendly staff and quick service make Potbelly a top-notch choice for a satisfying and delicious lunch.

My sandwich was nothing but sauce and an occasional chunk of meatball... very disappointing.

Chicken pot pie soup is definitely the bomb

Food was ok this time. I've had better from other locations but certainly wasn't bad. Neat interior but the bathroom just had a trash bag over the toilet but no signs that it was closed.