Ratings of Potbelly

google
Google
4.3
(374 Reviews)
yelp
Yelp
3.9
(20 Reviews)
tripadvisor
TripAdvisor
3.5
(2 Reviews)

Happy Hours & Specials

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Photos

  • Business Photo
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  • Business Photo

Location & Hours

Retro-style counter-serve chain known for made-to-order toasted sandwiches, salads & baked goods.

8539 W Grand River Ave
Brighton, MI 48116
Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
10:00 AM - 9:00 PM

Recent Reviews

google
Sep 2023
Lousy, I was there at 8:45 PM and they refused to make me a shake!
google
Sep 2023
Just stood at the counter for 5mins while everyone was in the back socializing. Still no one at the counter while I write this sitting in my car looking thru the window.
google
Aug 2023
Great sandwiches, friendly staff Vegetarian options: They have a few salad choices
google
Jun 2023
If you're going to close early then why do you accept Door dash orders??? Placed the order and got the text stating Potbelly confirmed my order. 1 hour later I get a text stating the order was cancelled because the atote is closed and the driver sends me a picture of a sign on the door stating they closed early.
google
May 2023
We were there with a group of nine last Thursday at 6. There were three workers behind the counter. It took 25 minutes to get the subs and another five to get the last of the shakes. Shakes were runny. Sandwiches were missing toppings asked for or had toppings not asked for. It appeared that one of the three employees did all the work while the other two stood around behind the counter.
google
May 2023
I’m not really crazy about this place but I was hungry so I stopped in for a bite. It meats all my criteria. Staff is friendly and fast and the place from top to bottom is clean as can be. And clearly well managed. The restroom even has a employee check list for cleaning the bathroom throughout the day. This place will get a 5 ⭐️ good job guys
google
May 2023
Love this shop, love Potbelly ❤️
google
May 2023
What you see in the pictures is not necessarily what you get. My husband's cubano original was okay. My vegetarian was supposed to have avocado but there was none on the sandwich when I got it home. There was very little cheese and adequate lettuce and tomatoes. My sandwich had about 4 bites of adequate filling inside. It was very disappointing. Both buns tasted stale. The staff was very friendly but we will not be going back any time soon. There are much better sandwiches in town.
google
Apr 2023
Always fast always good food. Workers are very friendly.
google
Mar 2023
One of the Best sub’s I’ve had in awhile Employees are very helpful nice and knowledgeable of their menu Awesome Experience

Frequently Asked Questions

What is Potbelly's rating?
Potbelly is rated an average of 4.3/5 stars across various online platforms.

+1 810-534-3053

8539 W Grand River Ave, Brighton, MI 48116