Popeyes Louisiana Kitchen

Found hair in my burger. No one was wearing a hairnet.

Popeyes is good however their prices are ridiculous. The location I went to wanted $7 for a large side. A 3 piece is 14 dollars I understand inflation but this is a bit crazy for fried bird.

food is excelente but the atmosphere and the location sucks

HORRIBLE customer service. HORRIBLE attitude.

My mistake was coming in on a Tuesday and perhaps choosing this location. Spent over $115 ordered the specials, tenders, sides and a dessert. Waited for 45 minutes only to be told that our number 238 was called out already and picked up.. except our number was 228 and the mistake was on their end as one of the employees gave our order away to someone with the number 238. Had I not got up there to ask about it we would’ve been waiting all day for absolutely nothing. Not a single employee apologized for the mishap or given us any kind of compensation for the wait or mess up. Needless to say the employees need to be trained more efficiently as today was a complete disaster. I don’t think we will be back.

The girls at the counter are very helpful. They helped me with an order that never got delivered.

By far the slowest location in San jose!

Crowded but the chicken good

Ordered online for pickup at a future time. Was given my food with a receipt taped to the bag. Got home and am missing 2 sides of macaroni, 2 biscuits, a drink, and 6 packets of mardi gras mustard… all listed on the receipt taped to the bag.

Ripoff ordering system. We ordered the family meal delivery online on Christmas eve, only half of the order was delivered. tried to contact the customer service, the auto reply only offered to give points to redeem for sides or $4.29 partial refunds. which was 1/10 of total price paid. Tried escalated to agents, the system the only generate a ticket and won't get back to you after 2-3 days.

The chicken strips were more dry than their biscuits

Food is good but I wish they put folk and napkins in my bag.

Workers are lazy, got my food wrong and workers don’t know how to work cashier