Popeyes Louisiana Kitchen

Very clean restaurant, and very friendly staff

What's the point of ordering on an app? I placed a small simple order then drove 10 mins to get here and while still waiting for my food, literally 9 people ordered and got their food before me. Complete waste of time. Wasted my entire lunch break waiting for what? The same order everyone else got in 2 mins ? And got my order wrong, gave me small when I paid for a large. Didn't bother to waste my time to go in to correct it. Horrible management

Bad service for a new place. Guy ask me spicy or mild and I asked for spicy then tells me I have to wait 20 minutes. So I said fine give me mild. I Ask for 2 breast and 2 thighs and then tells me he only has wings.

Very clean even during busy hour , staff very understanding and patient for people that don’t speak good English and for first time costumers . Very clean

Ordered through the app today 6-11-24 at 6pm. Went to go pick up my order 15 minutes later only to find a sign on the door saying they were closed. Several weeks ago I heard one of my sons coworkers say he went on his lunch to pick up food and same thing the doors were locked and a sign in the window that they were closed. My biggest complaint is why than was u allowed to order on the app? Mind you, my debit card was charged for the food I ordered. I contacted support through the app and was offered a credit for future use like that was a courtesy lol. And no not a refund and a credit for next time, just a credit. So basically a refund I was already entitled to because I paid for food I never received in the first place. I had to email them and demand I be refunded which I was told will take 3-5 days. Didn't this place just open? Why are they randomly closing their doors? DO NOT ORDER FOOD THROUGH THE APP!! You can't even be sure this place will be open obviously. Big disappointment and they won't survive long if they continue doing that. Not with so many other options by Rand and Dundee Rd.

Terrible service, was told they'd bring my order out to me in 5 mins when they weren't busy, 3 cars left after me, I walked in after 20 mins and my order is sitting on the counter, and now it's cold. No apologies from the manager on staff either, she just looked at me like it was my fault. Absolutely unacceptable customer service

Good quality, quick service.