Omg best place ever. Service #1
Ghetto as hell.. You'll be lucky to even get your order taken.
Just Nasty! No lids for sides, beans and rice spilled out, over chicken!!! Took it back for them to fix, and she said they are out of lids! The rice was crunchy! The atmosphere, dirty! Customer service, HORRIBLE! Needs to be shut down!
Do not recommend, stay away. Go to the Skibo road location. Whoever is in charge needs a reality check. The chicken was fine, but the bread was poor quality and crumbled when I grabbed it. They had no fries. The service was unattentive and gave me the wrong size drink. The soda machine was out of 3 different drinks, and the ice tray was overflowing. The dining room was dirty, and tables had not been wiped down. It was a rather long wait for 1 sandwich, and they weren't busy. The lights flickered and went out for a brief moment. The employees said it was bornal; the building probably needs to be maintenanced. This establishment needs to come under better management if it wants to keep it's doors open.
Food was good. If I could do no stars I would. every employee needs to be fired from 2 Fridays ago. 10:30am shift. Cussing, raising Cain, arguments with each other. If I was a boss or manager I'd fired them all.
Had major issues at the drive thru!!! The first issue was with the young lady taking my order. She kept cutting me off and appearing to leave the microphone. Next, she claimed she could not give me my military discount because the manager was wandering around, and she didn't have her manager's card. Waited about ten minutes and was asked to pull up. I asked, since we now have to wait, if she could give me my discount. The employee said no because I had already paid. I asked to speak to the manager. I pulled up and waited another 15 minutes. Finally, the same young lady comes out , not the manager. She tells me they are short staffed and the manager is busy. I stated, "Too busy to speak to a customer with an issue? " She goes back in, during which time my wife checks our order and discovers it is not complete. Another woman (whom i assumed was the manager) comes out with a young man. I proceeded to explain our issues. The young man said they are short staffed, and she states they can't give a discount after a customer has paid. I stated I showed my ID and informed the young lady before I paid. Then, three or four more employees came out along with another woman, whom by the way, acted more like a manager. She asked what my issues were, and I explained and showed her my receipt. She took the receipt and went back inside. Ten minutes later, the young lady who took our initial order came out with the rest of the order, plus four additional pieces of chicken. Mind you, my order was already for a ten piece family bundle, so more chicken wasn't needed or wanted. This location is a total mess!!! My wife and I have vowed NEVER to return there again. My experience was so bad that I plan to contact their corporate office tomorrow and file a formal complaint. On top of everything else, you could see 2 kids in the restaurant wrestling who appear to belong to one of the employees because the 2nd lady kept coming out trying to make them behave and no other parents were around. This location is terrible.
Still in line in drive thru and my lunch ended 20 minutes ago. Was told the only side they are out of is fries, asked for Cajun rice, nope out of that too. 35 minutes in a line for 5 chicken strips is kind of insane