Food fresh, hot, but the wait is sooooooo long. About 30-45 min in drive thru.
Poor customer service. I ordered through the app for the first time. I ordered the 12 pcs wings, 6 tenders, with 2 large sides. They forgot an order of Wings. I went home. Noticed it. I tried calling the store,…no answer. I drove all the way back to get the wings. Manager is looking at me all crazy like I’m lying or something. I ordered a small Mac n cheese. Which personally I feel they should have just gave me since they got my order wrong and inconvenienced me. I should have just brought the whole order back with me and got a refund cause by the time I got home all the food is cold. And then I also find out later that they didn’t even give us the sauces for the tenders. Like how do y’all mess up an order that literally tells y’all what you need to pack for this order???
You can't go to this Popeye's without something being uncooked, burnt, nasty, missing, or getting another person's order. I pray for a Popeyes that isn't a sad circus
It’s frustrating that time and time again you sit in line behind three cars for 20 minutes. This has happened too many times at this location and others. Popeyes as a corporation needs better training and management- and probably better compensation packages to keep trained individuals that can serve in their stores. It’s really ridiculous that of all of the fast food chains, Popeyes is probably ranked the worst in every area of customer overall satisfaction.
Every time I get the chicken sandwich from this location the chicken is tough and hard to bite through. The meat with the breast is tougher than an over cooked steak. The menu in the drive thru has been broken for over a year now with no sign of it being repaired.