&pizza - U Street

From when we walk in last night there was male employee being rude to someone on the phone. I tuned him out then proceeded to look at the menu. When I was greeted by the two staff members making the pizzas by “is yall ordering pizzas or no”. We placed our orders of two specialty pizzas. We where not asked if we want to add anything on to the speciality pizzas. Which I didn’t want to bother the lady because she looks she was ready to explode at any minute. I felt like my presence was just annoying to her in general. When she proceeded to box our pizzas. My friend asked for buffalo sauce. She smacked her lips took a deep breath then proceeded to do it. Then while I walked up to look at the sauces. She asked me if I want buffalo sauce. I said no, I would like pesto sauce and Parmesan. She then goes to say “ I just asked you if want sauce……your starting to throw me off. I asked if she is okay because she was literally exploding at me….then I remembered she was the reason I stop coming last time. She is just so rude for no reason at all. And it seem like manager at the time allows this type of behavior to happen with no correction. Good pizza tho but not worth the bad customer service.

I visited this location yesterday, Feb. 28, between 7-8pm and received the best customer service I’ve received from anywhere in a very long time. I didn’t get the guy’s name but, his positive attitude and service changed the problematic day I was having into something positive. Dietary restrictions: Vegan

Luis gives great customer service! He’s patient and kind

Louis an amazing person!!! I recommend this location. He hooked us up with some real good pizzas.

Love this place, great energy, great vegan options !

Jemonte’ team member was amazing very knowledgeable very helpful lovely smile made me feel welcome. Thank you so much.

Vegetarian options: I like vegetables

The customer service was amazing, Louis was great. Pizza came over looking great & im about to crush it!!!

Dom and Luis served greaf customer service and i was happy with my pizza :) will be back soon