Pizza Hut

Bad bad

Order was placed through Pizza Hut App and never delivered. When I called the store, phone was never answered.

I ordered online and didn’t receive my wings. I called up to the store 4 times and I was redirected every single time. Thanks for taking $15 from me.

I've had bad service the last 2 times I've ordered. My pizzas were cold and taste like cardboard after waiting forever. I don't think I'll Be returning to this location, and I Always use this location. I'm VERY Disappointed with my order and I had to give it to my dogs, it was so Bad!!!

This place used to be so much better. I would get pizza from here all the time, and they had great customer service and management. They've now been under construction for 2 years or so, from what I remember, and now the Lobby is closed. The drive-thru is always busy due to inefficent business practices. Instead of hiring more drivers, they just have underpaid food dashers wait in their line for more than 20 minutes at a time to deliver their food on pennies on the dollar. They really need to adapt to the industry standards for food service. About a week ago, I called to try to get an estimation of the wait-time for a particular delivery, the guy hung up on me mid sentence when making the inquiry. I'm not rude at all and it really shocked me to experience that from a customer service representative. I hope in the future they have employees dedicated to going outside and talking to delivery drivers or customers to speed up the long wait and boost satisfaction. In a perfect world though, they would just hire more delivery drivers, this is most needed since food dashers should never have to deliver pizzas, they don't get paid enough for that kind of service. Their current method is so inefficient and the pizza is likely to be less fresh by the time it gets to the customers door.

Trash, I don't think they look at wat they give u. I should of looked at the reviews before I ordered.

Horrible experience at 21st n and Woodlawn