Look, I was the a-hole that decided to order a pizza at 11PM on a Wednesday night. I asked for it extra crispy, she went above and beyond to ensure the pizza was as I liked it. I wouldn’t have done that if I were in her position. I would’ve thrown the pizza at me through the window and told me to come back during normal business hours. Professionalism and doing the darn thing, folks. That’s why I’m spending my time leaving all 5’s for a Pizza Hut.
They dont honor advertised prices. I first tried to order on line showing a "local" special of 11.99 for a box meal. It kept charging me 18.99 then all the fees coming out to 27$. So I called and after the automated system which is ridiculous, the saff member I spoke to had attitude and wouldn't honor the deal pizza hut advertised. He didn't even know what local specials they had. We just started going to pizza hut and are now done. After all the recent negative reviews pizza hut won't be in buisness long here.
We ordered four medium cheese pizzas and when we check the pizzas, the third box was empty no pizza! This was at the Valparaiso location. We had to wait 20 minutes for one to be made. While the rest of our order just sits and waits. And they didn’t offer no discount or to make a larger pizza. Very bad customer service.
Everything think we ate was good except for bread sticks didn't care for them. Waitress was very nice and attentive. The wife had the Hawaiian pizza and she said it was good. Kid-friendliness: They have a kids menu
Very accommodating, friendly & really cool staff.
Upon walking into the establishment, I wondered what the theme was…closed? Because that’s what the vibe was going in even though it said open. And the sole reason I went there in the first place, was actually closed up. I was treating my disabled friend for his birthday and all he wanted was Pizza Hut’s buffet. To say he took it hard is putting it lightly. Do better!
Overall the food was good. We ordered 8 wings to go and only received 7. By the time we got home and realized, it was a hassle to return to the store.