A complete change for the better! From the service to the food everything is great! Glad to be able to have good quality pizzahut with such a kind and helpful stafff
Stayed at a hotel in Elko on our way through Nevada. We ordered a medium veggie pizza from the Pizza Hut on 2200 Idaho St. in Elko, 3 miles from our hotel. The pizza was never delivered and every time we called, they put us on hold with that totally annoying commercial spouting how great they are. Once we waited and the called was canceled. Now we will have to find a way to get our money back since we can't get through the phone wall.
I had a New Yorker deliverd to my house and it came to me cold the drive didn't even have a receipt or a hot bag to keep it warm.
Food was fine. However the staff should learn to show some compassion. The way they treated some of their customers (those whose primary language is Spanish and try to speak English) were treated so disgustingly. No attempts to be helpful, just talked in an aggressive tone and refused to be kind. When it was my turn to pay, the guy taking payments, James, muttered under his breath, “nothing can ever be effing easy”. I have worked in customer service my entire life and have NEVER treated people so poorly, even on my bad days.