Pizza Hut Bedford London Rd

Got to be the most poorly run Pizza Hut in the country. Food never arrives on time, it’s always stone cold and they never answer their phone.

This is a pizza order venue, where they cook, deliver and allow collection. No seating for eating in.

NO STARS ..... Food was not delivered text came through to state the delivery had gone to address and location which is NOT my address been refused a refund AVOID AVOID AVOID....... DO NOT TRUST THIS COMPANY THEY ARE THIEF'S and SCAMMERS.

Quick and easy

Bought a medium margarita on offer £6.99. the app says it's ready to collect a few minutes after ordering. I would wait 20mins before collection. It normally takes that long to be made. No issues tasted great. Staff we're friendly. i would definitely recommend this hut location.

Pizza havnt arrived!!!but charged!!! Nobody pick the phone!!!

Firstly I ordered pizza for later delivery, between 4.15 and 4.30pm. I called at 4.40 after 4 attempts a Indian chap picked up. He said they only have one driver and pizzas are going to be collected by the driver in 1 minute. 15 mins later I called back because they still didn't deliver the pizzas. He then said Ill cancel the delivery and if I was to call back the next day after 4pm and I speak to the manager he will try to refund your money, I agreed. 5 mins after the delivery guy came and dropped off the pizzas. I personally would have sent them back but I wasn't there at the time and my wife took the orders. She complained to the driver but he wasn't apologetic. She went to open the pizzas and they. Looked DISGUSTING. GREASY, UNDERCOOKED AND WARM! Even the halloumi sticks tasted stale. Later my wife got a call from the and some other guy gave her the customer complaints email so she could complain. This is the most horrible experience I have ever had the displeasure of ANY pizza company let alone Pizza But. I mean we ended up throwing away the disgusting pizzas in the end. I would like to be reimbursed fully and I definitely will never be getting any pizzas from London Road, Bedford ever again. Absolute charlatans.

Ordered a simple cheese and tomato pizza, picked it up, got home, started eating the pizza to find bits of meat, mushrooms and a juicy hair in the pizza, called the store who begged me not to report it (after hanging up on me) but wouldn’t send out a fresh pizza. Told me to contact their customer care for a refund. I contacted customer care and all they offered was some slices on a Pizza Hut account which I refused but they now deem the matter closed. Seriously if you want Pizza Hut avoid this location! Better idea, get a domino’s

Incapable of answering their phone so if you have any issues (which is likely) they will not answer. I have sat calling for 15+ minutes and no answer. Food arrives cold and the wrong order. AVOID ORDERING