I don’t normally write reviews, however when we first came in we were immediately told it was a 45 + minutes wait due to large parties. The restaurant was at 25/35% capacity with no party larger than 6, upon this we told them we didn’t mind the wait & we could just have a few drinks in the meantime and the hostess told us that was great. After 20 minutes we ended up leaving due to the staff seeming to ignore us, even though we hadn’t even placed a drinks order yet, due to the staff’s incompetence / disregard for customers they had admitted 20 minutes earlier. Terrible service, need to change before their franchises collapse’s, despite the usually great food from other franchise’s, which has kept them going so far.
Great food, nice atmoshpere and really friendly staff.
They had the heating on high enough and it was clean.
Always helpful staff. Reliable food Can get busy (and delay service) and noisy (groups of youngsters eat here) Parking: In streets nearby which are very overcrowded Kid-friendliness: Always lots of kids eat here Wheelchair accessibility: Good wheelchair accessibility
We were given a warm welcome by the pizza express team and they went out of their way to make us feel comfortable. They were particularly sweet to our young son who was visiting pizza express for the first time.