Terrible service says shuts 10pm but wouldn't give us table at 850pm
I had a gift card to come here so I thought it would be nice to have a free meal. This was not the case. The food is not what they say it is and the hygiene is quite poor. The menus had crayon all over them. This wouldn't have bothered me so much if the servers had been more attentive and nicer. At the end of our meal we had wait 40 minutes for our bill as no one had come over to take away our plates or acknowledge us. In the end my partner had to ask someone This delayed us quite drastically even after already asking for the bill 40 minutes ago. I am never coming back here its not worth the money as the food is sloppy, the servers are unattentive and the cleanliness is very poor. Would not recommend unfortunately as this was a nice restaurant to go to when I was a kid
Decent. Standard pizza express experience.
Staying locally for a few days, we came looking for a good Italian themed restaurant and Pizza Express hit the spot as it so often does. Here in Basingstoke we were greeted on arriving and shown to our table by a friendly guy who moved tables around to make it right for us. He promised our server would be with us shortly. Service throughout was excellent and Roberta, our server, did a great job. Friendly and efficient, she took our orders and dishes arrived promptly on a fairly busy evening. There where no issues at all. No fuss....it just worked. All in all, everything went really well, we had a great meal with a nice glass of wine, sat, relaxed and chatted. Thanks to everyone at this Festival Place, Basingstoke branch of Pizza Express. A well deserved 5-stars!
It's a late review but awhile back me and my friend was served by a lovely lady called Sara. She made the whole experience 10 times better and would come back purely because of her. She recommend a mushroom pizza to me which I will get again, all in all it was very nice.
Had a family meal out and the food was really good, Kids menu was better than expected. Would definitely recommend.
Fantastic staff, service and food. Value for money it's hard to beat