Philly Pretzel Factory

I've been placing multiple orders a week for our field hockey team. Pretzels are delicious and the staff is super friendly and helpful. Pretzels are fresh and ready at my pickup time. If an issue comes up (which is rare) they fix it without hesitation.

called 2 times for bottle spicy mustard. 1 time received Just ordered, manager said I would get iit..Nope. very not returning customer. btw stop sending out old food. ty Brad

The absolute worse customer service

Great place the staff is so friendly great customer service

This Philly Pretzel Factory was very nice, the manager there was kind and patient. He kept us engaged while our pretzels were being made in the oven. We will definitely be going back to this specific location.

I am literally obsessed with these pretzels! They are so soft and delicious I can’t go a week without them. I look forward to Monday’s just so I can pair a pretzel with the sweet cream, brownie batter, or cheese dips.

My girlfriend and I just went here for the first time and it was awesome! We got there just a few mins after they opened and the gentleman at the counter offered fantastic service. Even though they normally don't serve meat products till 10AM he had no issue putting some of the mini cheese steaks in the oven for me and even offered us 2 free pretzels while we waited. Once our order was ready he brought it out to us at our car! Wonderful service, will definitely come back soon!