PAUL Oxford

Lovely service, delicious pastry and great coffee, all in this pretty little shop on High Street, which feels rather tucked away once inside, very peaceful for a relaxing breakfast. Definitely worth a trip!

Very poor service. Ordered cake over month ago for specific date and on the day found out that cake is totally different. There was no logic explanation from the bakery and what most importantly NO APOLOGY!!!!

Overall a very good experiance could you use with a bigger resturant as its quite full

I was really pleased with pro

PAUL appals. In terms of not having Great Expectations, Greggs is better than PAUL. The following feedback was left on the PAUL website; I will post the response. (UPDATE: 4 months have elapsed and no response) "On Saturday 28th October, my family and I visited your Oxford PAUL branch and had cause to mention that the cheese was clearly stale in 2 cheese and ham baguettes. The intention was to highlight this for future consideration and improvement, rather than to seek to obtain a replacement or part refund. The staff member I complained to was blessed with an appalling customer service attitude. Rather than apologise and take on board the matter raised, he became defensive, argumentative and in denial of even the possibility of PAUL being capable of the purveyance of stale cheese. I bring this to your attention for two reasons: a) to address potential food quality issues and b) to ensure that appropriate customer service training is undertaken by the relevant staff member. I await your considered response in due course. Regards,"

Perfect place to have delicious pice of cake and posh coffee ☺️We didn’t plan to enter but the cakes from the window look fantastic so we did enter. Good choice. Is on high street. Very cosy. We tried few cakes. All the cakes were good. My favourite was Craquant. 10 from 10. I had llate with caramel liquor. Was very nice,was my first time trying this tipe of llate ❤️ Lace was quiet and nice. Recommend ❤️❤️

Absolutely amazing coffee shop with amazing service and staff very kind and very helpful, first time visiting one, would be visiting again 10/10

Great place

Very nice and fresh cakes, nice tea and coffee, good price and service.

Had a lovely Coffee and Baguette here