The custom cake I ordered tasted amazing, they followed directions perfectly, and they were extremely responsive by phone and e-mail.
Great products, very well made and beautiful presentation. Relatively expensive but good for a special treat. Great location with ample parking in the back. Service was a bit harsh and rushed with being asked “are you ready to order” several times by several people behind the counter within a 5minute period. Shop lobby is cramped when more than a few people are present. Treats are boxed up very pretty upon purchase. This would make a good gift for teacher/boss/coworker/friend/etc. Key lime tart was great! Also highly recommend the everything bagel croissant with cream cheese.
The pastries are great but half of the staff feel miserable reluctant to help you. Specially if you look different.
Pastries are devine but Customer Service is HORRIBLE! Shocking that an establishment that makes such delicious pastries has such rude staff. Wish they would make more of an effort to address these concerns with their staff. Pastries sell out early so make sure you don't wait too late in the day if you are hoping to get something in particular.
I was trying to find a treat for someone with many dietary restrictions, and the staff members were patient, knowledgeable, and careful. The pastries are works of art. An absolute gem of a shop! Dietary restrictions: They have options for gluten-free, nut-free, dairy-free, and vegan. They can also answer questions about which items are kosher or contain alcohol.
Best bakery in area. Everything is scrumptious. Service is polite and efficient Parking can be a challenge but well worth the challenge!
First-rate pastry shop with a great variety ranging from simple breakfast pastries to cookies and fancy pastries and cakes. Friendly and professional. Always a special treat!
I can’t say enough about Pastries by Randolph! Bakery items are beautiful AND delicious (a difficult combo to live up to)!! Expensive, but worth it! The service is great! It’s always crowded, but the staff gets you in and out quickly with a smile! Highly recommend!!
I wish I could give them 100 stars. Everything about this place is incredible especially the pastries.