Papa Johns Pizza

I called to order 2 large pizza's for a delivery order. I ordered a pepperoni and a Philly steak and cheese. When they were delivered one was correct the was not.... I called them and asked what was exactly on the Philly steak, now everyone usually knows what is on it. Steak, onions peppers and cheese, which was not what I got. I got a original pizza with steak add to it.... NOT A PHILLY.. had to drive the pizza back to the store to prove it wasn't it. The employee proceeded to tell me that the CALL CENTER placed the call and that's what I order. No, I told him that I stated 3 times on the phone call that I wanted to order a Philly... He told he was just letting me know that is what was ordered. He went ahead and remanded the pizza to the correct one. I don't know about others but a call center works only for some businesses and not well for others. Personally they did better when you would call in and order with a real live person at the store instead of a call center which has a very high rate of making mistakes. Put people back to work in the store and dump the call center.

Placed our order 3 hours in advance to picked up our order @ 4:30pm, but when we got there still had to wait another 20 mins. Because the order wasn't ready?

We were in town from out of state to visit family and ordered through the app. Changed the address in the app, the order showed the order was sent to the Washington store. It was not. When we went to pick up order there was no record of it. Through some sort of tech snafu, the order was instead sent to our usual location at home. After hearing what happened, the WashMO Papa John’s filled the order anyway so that we were not out the money. This act of excellent customer service was very appreciated! We will remember this next time we are in town and looking for a pizza fix.

Stuffed crust was great

I picked up a couple of delivery orders for doordash for my customers everything looked and smelled good but the children working unsupervised one kid in particular had a big carnival style sucker in his mouth while he was handling the food packaging the food just the thought of that nasty drool and sticky no gloved hands all over the food that I would be paying way too much for compared to Domino's or Pizza Hut with less than favorable dare I say unsanitary conditions no thank you I mean you don't eat food while you'll preparing and serving food it was gross to say the least

Just terrible. Soggy pizza with hardly any cheese.