Papa Johns Pizza

Absolutely great experience. The team here worked with brilliant customer service and the pizza was (pardon my language) F’ing brilliant

Order was an hour late and freezing cold, Iv tried to call them and been on hold for 1 hour and 10 minutes so far. Very disappointed. Do not waste your money here. Appalling service.

Can't really complain. Used it twice, both times the pizzas were decent. Friendly enough.

The most useless take away ever. I ordered through Just Eat, they accepted my order. 1 hour later. No pizza. No answer on the phone. Order says delivered. Absolute joke.

I can only assume the management at the Newton Abbot branch see customers as a nuisance based on my experience this evening. Ordered for delivery at 7.30pm, at 9 pm still no delivery, in spite of the app saying our food had been delivered. Called the branch and was told my order was just out the oven and out for delivery. 30 minutes later and still no delivery. (10 minute drive from store to my door). This call, I’m told it’s 10 minutes away, at this point I accepted the offer of cancelling the order so let’s see how great the refund goes. For reference, the order is 1 pizza and 2 sides. Honestly, how hard is it to make and deliver pizza, I’d genuinely like to know what went wrong.

Amazing food, arrived quickly, great value deal. I recommend

Food is as you'd expect from a fast food restaurant, above average but nothing to write home about. Service not as you'd expect though, below average, staff are nice enough but don't seem to care whatsoever & have missed items off an order several times. All in all slightly underwhelming and frustrating as I do like to take away from here for convenience sometimes.

We waited for nearly two hours for our delivery and nothing arrived. We contacted Papa Johns to find out our delivery status. No apology for the delay, just asked if we could collect our order or we would have to wait another half an hour. The food finally turned up after waiting for almost three hours. The pizza was cold and tasteless. Very disappointed.

I visited last night (a Saturday) to pick up a couple of large pizzas I'd ordered online for collection. Was astonished to find only one employee churning out all of the food. She was doing a sterling job, despite obviously having a mountain of orders to deal with, both from online and walk-ins. Food was great, as usual.

The place is great