PaoPao Ramen Factory & BoBa

It was great. We are from out of town and we always try new places, this one did not disappoint. :) Kid-friendliness: We had my grandchildren, a 2 year old and a 4 month old, plus my service dog and the people were very friendly and helpful to us.

The food was great!! The service was subpar. I was the last at my table to receive my food, had to wait a while to receive it after everyone was already eating. I asked for mild but it was really spicy, and I confirmed multiple times to make sure it was mild. It was still really good but I think I was just told it was mild, although it really wasn’t. The worst part of the experience was when the bill came. Since there were more than 6 people in our party, a 18% gratuity was already added. The waitress handed us the tablet to pay after already selecting the 20% option for tip (on top of the 18% that was on the paper receipt). By the time I signed and realized it, it was too late. I saw her select that option for everyone paying as well so I made sure they were aware. If her service was outstanding, she would have deserved extra. There was nothing outstanding about her customer service, on the contrary, I thought she was deceiving. If you’re going for the food, you won’t be disappointed, it was delicious.

Made our order wrong twice. Refused to give a refund or fix it. Terrible costumer service. Very rude managers and employees.

Got it to go and it still was 11/10 delicious. Great food.

Shery, was a exceptional server. A definite good place to eat and enjoy the good service, good food and ambiance.

My family came here looking to try something new! Right off the top the customer service was great and they had amazing vibes! Their food was just as great as the customer service! Jewel was a great and the sweetest server!