Back in January I came through the drive-through probably around 8pm. I ordered the green goddess caprese melt. I usually check my meal before driving off but my 1 yr old daughter was crying in the back seat so I drove straight home. Once I was home I realized they gave me a different sandwhich. Disappointing. When they wanted me to come back up to the store but the roads were getting icy now and with a 1 year old I can’t just “get up and go”. So they offered to mail me a rebate where I gave them my name and address. It is now the end of February and I still have not received a refund or gift card. I’m disappointed and have not been back since. Panera was one of our favorite spots. Such a shame. Could have been an easy fix.
Great food and service at this location. Friendly staff at the register and food pickup!
I got a bread bowl of soup, and it either didn't have enough soup in it or the bread soaked it all up. There was a woman that was excellent. I don't know if she was a Manager or something, but she was a hard worker and very friendly. She was the best part of my experience at Panera, but I probably won't go back to that one.
Sip club is the best thing ever
Ordered at the drive-up window. They were out of ingredients for the first two things I tried to order. Ordered soup but found when we got to the park where we wanted to eat that there wasn't a spoon in the bag. We did get three sides (2 bread, one chips) on one pick two order, but it was wasted food because we didn't want any of them.
I prefer in person contact better, this new world is Stealing people Jobs! Order on a kiosk UGH!
Panera is our go-to place for a quick meal on the go. We often look for them on the road, and whenever we need to eat in a hurry. I would call this fast-gourmet food. Our favorite