Overpriced coffee and other offerings. Some people like that sort of thing. Nice location, though. Not too crowded, so it was an OK visit there. I had a meeting. This was the agreed place for a relaxing discussion over coffee for the person that I met with. Updated 03/20/2024 Prices are still too high. This was a good location. There are a couple of good-sized tables. I still won't buy drinks at these places.
Okay customer service, only 'fair' for food. I knew Panera, and yet they didn't even meet expectations. Ordered chicken, got none on my Mediterranean bowl. Ordered the apple, got chips. So, I complained, I was offered refund, and I accepted. So far, service okay, But.. But that does not much explain what is in the attached photo: I'd only "dug in" 2-3 bites to look for the missing chicken; left half of photo'd bowl not yet disturbed before photo taken. A Mediterranean bowl has salad; I got 5 sprigs of lettuce -- for real; two thin slices cucumber, a little feta, some hummous then plenty of tomato, and overkill on the rice and yogurt; not exactly "as pictured/described". I will, again, lower my expectations..