I love getting their soup and sandwich deals. It's good food at a good price. And, it's pretty fast.
hORRible, terrible service! I called the store manager while still in the store and neither of the 2 managers on duty could be bothered to come out and hear our concern over the rude front counter woman on the left side. They sent out a drive thru worker to ask what was the issue was. I told her that I needed to discuss the matter with a mgr. She told me he was not available. I asked if there was another Mgr on duty. That one couldn’t be bothered either. I asked what the names of the managers were that couldn’t be bothered to hear my concern. She was in communication with them via her drive thru headset and reported back to them that I would not discuss it with her. Still no one came out. She was short with me because I would not discuss my issue with one of her fellow workers. She went to the back. I started packing up all our food to leave and she came back out and told me, “I’m giving you one more chance to tell me.” I told her, “No, I was giving it a minute to give your managers the chance to come out here and speak with me.” To which she replied they were busy and that wasn’t going to happen. I replied I would be calling corporate. She then smiles the most sarcastic smile and singsongly said back to, “oh, that’s great, you do that, have a great day” All of this because I had an issue with the app trying to get the free smoothie that I had been notified about via email after we paid for our $40 worth of food. The front lady told me that my issue didn’t concern her and was zero help. That’s why I wanted to speak with a manager. Now I know why the employees were so rude and not helpful. It comes from the top. I am going to call corporate.
This is a really good Panera to go to, keep in mind I only go at slow times, but it is good when I go
Look, it’s a Panera. However, this location is always impressive with the amount of ingredients they forget to put on or take off despite specifications. Other than that…yup! Panera! Absurdly overpriced given the product…yet I still come ♂️
The food was delicious. The place looks very clean.
We ordered 3 sandwiches which all should have had avocado and none did. Ordered the chicken cordon blue sub and they didn't put the chicken on. This was drive through and it took a while with nobody else in line. At lot of mistakes for a $77 tab. Disappointing to say the least!
I ordered a pick two salad and sandwich deal took it home showered then sat down to eat and the salad container was sticky and dirty and my sandwich was supposed to be a BBQ chicken sandwich but what they gave me was a mess and nothing close to what I paid for. I got dressed and went back to the store and was disregarded and treated very disrespectfully by the manager I believe her name was Lindsey. She was very dismissive and didn't care to rectify the situation or make any effort to satisfy the customer. She looked at me as if I was disturbing her day.