Gone here a ton of times, never a problem. Then I go, and they give me the littlest scoops of food, not going here ever again
2024/02/22 Having visited 2 times this year already, I can confidently say that the downward spiral of this specific Pan.Ex. is at the fault of management, or very well the cooks. (Somewhere late in the mid 2000's, when they swapped Honey Chicken for Orange Chicken, is when i started eating PE) Everything about the place is clean, the tables are always spotless and The guests form a line along the same spot everytime. The food is prepped, cleaned, chopped and stored so neatly away in the glass door fridges. The HQ decision to take away the big square trays for the tiny circular one, was a thumbs up business decision, it definitely looks nicer but this is our issue coming to play. Same amount of customers, but now p.e. serving less food at a time which means more refiring for the next batch especially during peak hrs. We have all been ok with the under cooked rice. Seems to be Pandas most difficult dish. Rice! But as mentioned before, its in a downward spiral and the cook timing is making it worse. The line feel just a small bit longer in wait time but im confident its short cutting foods cook time on ingredients that dont have a required safety temp/time when on the wok. I doubt its instruction to cook veggies that short of time, so its the manager/chef. The line workers along the main entrees are always moving and adapting. Those workers are great. Unfortunately, the end result is the food, and i will NOT be returning until more positive reviews come out regarding it. Also bring in chow fun! I had chowfun at the Panda Express in Kaneohe Bay, HI and it is excellent there