Original Joe's

Worst place I am a regular customer to OJs showed up at 1020 and the place was locked and closed. Thought they closed at 11 PM???? Why are they in business if they shut the doors closed at 10:20??? Maybe shut your downs indefinitely if you don't want to be in business that bad?

My fiancé and I came here for dinner this evening around 7:30 pm. We were greeted promptly seated by a gentleman who I think was the manager. Our server was Cassidy. She was friendly but not very knowledgeable about the menu and made several mistakes that thankfully the manager caught. I have a gluten and lactose intolerance which I informed her about. I ordered the Cajun chicken burger with a gluten free bun, mixed green salad and fries with dill dip. Prior to the salad coming out the gentleman who seated us came by our table and asked if I still wanted cheese on the salad since I asked for no cheese on the burger. This surprised me since Cassidy neglected to mention that the mixed green salad contains goat cheese. When my burger and fries came out the gentleman came back and asked if I have a dairy allergy. I said yes and he then informed me that the dill dip I ordered contains dairy. This made me angry because I specifically asked Cassidy if the dill dip contains dairy and she said “no, it’s mayo based.” In terms of the food itself, the salad and fries were good but my burger was very soggy. In fact, the bottom on my bun was so wet that it broke apart when I picked up my burger. Overall, the food and service was a big disappointment. I’m very thankful that manager (or whoever he is) was there or I would have eaten that dill dip thinking it was dairy free. The only reason I’m giving 3 stars instead of 1 is because he was on the ball with catching Cassidy’s mistakes. That being said, these are mistakes that SHOULD NOT happen. I informed her that I have a lactose intolerance and she still let me order a salad with cheese in it and misinformed me about the dip being dairy free. This is extremely poor service and actually dangerous people with allergies.

Was there last night for dinner and our server Cassidy was amazing she seemed really invested in her service and us having a good experience! Food was also really good!

Ashley the manager is one of the best in the business!!

I ordered a fish and chips and found they put sea salt on their food aka fish and chips and they don't explain it in their orders and when you told them at the call say you have a allergic reaction problem pluz you want extra stuff there isn't a butter for click on it for extra charges to this order was done with Uber eats and the uber eats doesnt have a buttons for it to fix the orders or any issues. when I called their restaurant told them what happen and they will get the Manger her name is Ashley told her what happen she said they can't do anything about it to fix it and send me new order out and said "NO" I already sent report to their head office got a reference number and when I called the Manger Ashely again after i called their head office and give their report number and requested a new meal still not helping me. Now it's under investigation to this restaurant Don't go here you will get treat harsh here. Ashley the manger is so rude and mean. I have no respect to people treat people bad. I give them one out of five starts.

Amazing food and amazing staff. One of our favourite places to go.

workers must be trained in service etiquette.