On The Border Mexican Grill & Cantina

Went for my birthday loved it Parking: Lots of parking Kid-friendliness: Very kid-friendly

Best appetizer plate I've ever ordered!!

This place is a sorry excuse for dining or carry out. Absolutely the worst. It's between here and applebees as sorriest eating establishment. It cant get any worse than this place.

Went inside and we waited for 25 minutes and we didn’t got a waiter or waitress to help us. Until we decided we would get better service somewhere else. No hostess was at station either. We felt ignored.

We hadn't been to On The Border in years and decided to try it again, so we did. I wish we hadn't. There was no hostess so we just stood there for a good 5 minutes waiting for someone (ANYONE) to come seat us. There was only one other customer sitting at a table all by his lonesome; we should've taken that as a clue. Finally, a kitchen worker came out from behind the prep room to seat us; she was nice but in an obvious hurry. We thanked her and sat down. A waitress appeared fairly quickly and we ordered our drinks. Okay. Good. She came back with them farl quickly and took our order. We gave it to her and then a loong time went by. She came back with our drinks and took our food orders well. Time to settle in for a really loooong time. My husband - who had ordered Steak Fajitas - said, "Did they have to go back in there to butcher the cow or what??! This takin' FOREVER!!" I tried to soothe him by plying him with ywr even MORE chips & salsa....but even THAT was now subject to ridicule: "Hell, we ordered some dadgum QUESO 'bout an hour ago!! But HERE, apparently, they have ta' milk the cow, churn the cream, and make into CHEESE before they can even bring that out!!". (Please note: my great big, strong hubbie gets really snarky when hungry - which is MOST of the time...,) About the time he raised his voice, our poor waitress either got scared & spilled our drinks on the way out OR she got angry and decided to....yes... that's right: TO SPILL THEM ALL ON THE WAY OUT" causing a delay worse than those (beep)-ing) Climate Change people who block the roadways. About 20 minutes later we received both our queso and our entrees together! But it didn't matter anyway because we were out of chips & patience by then. Food was mediocre and the service was just nearly non-existent. My husband summed it up in a particularly perfect way: "Well, I remember why we stopped eatin' out here. Should'a known there was a reason for that!!" No harm, no foul, right? The food was okay. Not great just "okay". The service was practically non-existent. (I could understand that IF the place was packed & rowdy; however it was only the two of us and the sweet little old man chewing meticulously with every bite of food. (Who knows... Maybe his dentures were hurting him that day....?) Anyway, good luck if you go to eat here. And, hey, I'm not being petty. I also realize we might have just caught them on a bad day when too many staff members called in sick or something. But, if so, they really need to apologize up front. Had they done so, we would've tried harder to be understanding & patient. It's just not too easy when your spouse is like The Hulk when he's hungry...."Don't make me mad! You won't LIKE ME WHEN I'M MAD!!!" Hee, hee.

I lost some money and noticed as soon as I walked out walked back in and they said they didn't see it and didn't bother to look

Alyssa is the BEST! I highly recommend her as a server. Seriously, ask for her by name!! You won't regret it. Super sweet, friendly, and just all around GREAT! The food was hot, yummy, and on point! Especially the queso . We will definitely be back and asking for Alyssa!! Parking: Large parking lot with plenty of parking Kid-friendliness: Very kid friendly location