Olive Garden Italian Restaurant

Great

Great food and great service with a smile!

I ordered curbside pick up on sunday and my total was 54.67. I get a bank email alert this morning saying my olive garden balance was updated to 67.24! That's 24% more. I did NOT add a tip for curbside so I'm not sure why my purchase total was updated $13. I called and spoke to dawn. She said she will process a refund and apologized on the behalf of the "to go specialist" and says they deal with situations like this in house. I asked for the specialist name and she offered me a $30 gift card instead and also said that the tip was added prior to closing out the tab, pretty much saying I added the tip when I placed my order. I showed her proof that that was not that case because I received a transaction email with 54 dollars sunday and another this morning with the updated amount. If I tipped 24% the total transaction email would have been 67 automatically. Normally the only time the amount is updated is when you sit and eat and you add the tip on the receipt. It seems to me as if this happens often considering. Ide advise everyone to pay attention to your receipt

Food was ok not great