This location is awful. We ordered cakes to be ready for our daughter's graduation party to pick up on Sun. We showed up Sun to pick up our cakes for the event that day to find out that they're closed on Sun, no phone call or any notice that they aren't open on Sun, didn't tell me when I placed the order or anything that they weren't open on Sun. Had to place another order at another location last minute, Haywood location absolutely amazing location over this one. From other reviews probably worked out better that we didn't get the cake from this location as the reviews say their cakes don't seem as good as other locations.
The cakes at this location are not as good as other locations , nor is the presentation. Their bundts only have the cream cheese icing half way vs. all the way down. Not consistent enough for me to come back to this location. Nonetheless, it was still edible . Will stick to the Suffolk Location.
Called and told them we were stuck in traffic, checked to see if they had the product I needed, said it would be close to close and she said no problem, we went out of our way to get there and arrived 2 min after close and they wouldn't help me!!!!!! NEVER AGAIN
I was able to order ahead on short notice. It was disappointing that all flavors weren’t available in all sizes. We ordered Friday evening for pick up Saturday morning. Our order was ready on time. Staff was friendly. Military discount available.
Ordered the white chocolate raspberry bundt cake one day prior to our daughter's 18th birthday. Absolutely the most moist flavorful cake we've had! I even loved the icing though I'm not normally an icing fan. Definitely the top bakery we've ordered from in Hampton roads. Presentation was also 5 stars. The only thing I wish was different is that they offered a foldedable box to later store the cake in.
Such rude customer service. Rolling eyes, unfriendly, like “sorry if I asked you for one more item, next time I can take my business elsewhere?” Only reason I’m giving it two stars is because the cakes themselves are still decent, but management needs to address the attitudes of the workers
Never even been here but the dumb sign they put up in front of another business makes me positive I’ll never go. Why take up another businesses parking space IN FRONT of their store. Also based off the negative reviews here y’all should prob just shut down
Their Bundt’s are absolutely delicious! Which chocolate raspberry is the best, but lemon is also really tasty. I don’t think you can go wrong with any of the flavors and always get extra icing!
Because this place is usually busy, they have a line pole outside for people to get in line. Thankfully, I was able to get in line inside the store to place my order. The clerk taking my order was efficient and even informed me of the BOGO on the receipt. The gluten free options are limited and there are no sugar free items. But what they do have smell delicious. The two bundlets I ordered were tasty. There’s ample parking since this is located in a shopping center.