Noodles and Company

Quality of the food was decent. However, ordering through the app I was charged $4 to add meatballs to a kids Mac and cheese. Same price as adding to an adult meal and only received 2 meatballs instead of the 5 given to regular meals. Workers didn’t care. Rip off. 2 tiny meatballs for $2 each. Haven’t had this problem at other locations when ordering from the app. Only here.

Always good ✨️

Good decent food. Some dishes are better tasting than the others. Spicy Korean beef noodles are my favorite here.

I know a one star is very low but I feel like it is deserved. I waited and watched multiple other orders being made in front of me when I was the only one waiting in the store. I saw workers texting while my food was sitting in front of them. They almost forgot my soup. I paid $18.82 and my Mac had like 4 different noodles with green leafs in it. I’m disappointed I paid so much money for this experience and now I am reasonably upset. Update: I found plastic in my Mac and almost choked. I was contacted by the GM by following the link. I was told they were busy and that’s why the plastic piece happened. They did admit it’s not okay and things happen. I was offered a free entree next time I come in. Was denied a refund for my order because I did not say anything to them directly until today, although I left my review as soon as I got home yesterday. I did not take the “bowl card” because I feel that I was taken advantage of at this location and offered no real resolution.

It took them forever to make my pan noodles, which were just ok. I used to love this place but they kept discontinuing my favorite dishes. You could tell that the staff wasn't really enthusiastic about their work (I don't blame them) but that ends up being reflected in the final product.

Love, love, love Noodles and Company!! Very good food and great service!! Plus, the app for ordering is not at all confusing!!! Kid-friendliness: Great take out!!!!

Placed an order for their pickup window 15 mins before I got there. I pull up there is one person in line not a big deal but then I sit there behind that one car for 12 mins. I decide to call and ask if my order is ready or not because I don’t want it sitting and getting cold while I’m stuck behind someone. The guy who answers says I don’t know if it’s ready I’m busy. I ask if he can check and he says honestly I don’t know what you got and I’m busy then hangs up on me. The lady in front of me finally gets her food and I pull up and they don’t come to the window at all for 6 mins.. customer service at this location is garbage and my food was cold. What a waste of money.

Food was great!! Husband and I and the grandkids loved our food!! Very good!!